Release of Student Information- The Service Centre is often asked to disclose financial information to parents or third parties so they can make accurate tuition payments. The University recognizes a student's account belongs to the student and therefore account information is considered confidential. Students who wish to grant a parent or third party access to their account information should contact the Service Centre at Service.Centre@smu.ca or in person.
Deadlines- Tuition and fees for the University are due in full at the beginning of each academic term (Fall, Winter, Spring, Summer).
Unpaid Accounts- Students who have not paid all tuition and fees by the end of each semester will have their account reviewed for deregistration from future semesters.
Late Payment- Students whose account remain unpaid 30 days from the payment deadline will be charged a $50.00 late fee. They will not be permitted to register until their balance is paid. Students whose account is unpaid after the tuition due date must contact the Service Centre. Students are expected to reply to all communications from the Service Centre about their outstanding account.
Interest Charges- Accounts outstanding 30 days after the payment due dates will be charged interest weekly, at a rate of 12.68 % per annum.
Account Holds- When a student's account is in arrears, the student will be denied access to registration, final marks, letters, confirmation of enrollment, transcripts, tuition tax receipts and may be denied graduation. A student who has holds preventing access to registration may withdraw from a course in person or by email to Service.Centre@smu.ca. Course withdrawal deadlines and regulations will apply.
Change in Citizenship- International students who provide Landed Immigration or Permanent Citizenship papers to the Service Centre (Enrolment Services) will have their tuition adjusted, starting in the next academic term.
Pre-payment- The University reserves the right to require pre-payment of tuition and fees for an upcoming term(s) at the time of registration. Removal of pre-payment conditions will be at the discretion of the Associate Registrar, Service Centre.
Statements and Monthly Notices- Registered students can view/print their financial statement and schedule online in Self Service Banner. The Account Summary by Term will serve as a real-time official statement of all payments and charges made to a students account. The PDF statement will be updated on a monthly basis and may not accurately reflect a recent change to a student's account.
Third Party Sponsorship- Students whose fees are paid by a government or third party sponsor (excluding student loan programs) are required to present a signed statement, certificate or other appropriate supporting documentation to the Service Centre before the payment due date.
Canada Student Loan Payments- Students paying all our part of their tuition with a student loan must meet University fee deadlines. We strongly encourage students to apply early, so the loan arrives before the tuition due date. Loans arriving after the tuition due date are subject to interest charges and holds applied to the student account.